Datenschutzbestimmungen

Welcome to Dimud (“Dimud,” “we,” “our,” or “us”).

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, or engage with our manufacturing services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to:

• Visitors of our website
• Business partners and clients
• Individuals who submit inquiries or requests

It applies only to information collected through our website and related communications, not offline interactions unless otherwise stated.

3. Information We Collect

3.1 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Company name
• Country/region
• Project details, drawings, RFQs, or technical files
• Any other information you submit via forms or email

3.2 Technical and Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Referring URLs
• Pages visited and time spent
• Clickstream data

3.3 Cookies and Tracking Data

We use cookies and similar tracking technologies to:

• Improve user experience
• Understand visitor behavior
• Optimize website performance

Types of cookies may include:

• Essential cookies
• Analytics cookies
• Functional cookies

You can manage or disable cookies through your browser settings.

4. How We Use Your Information

We use collected information for the following purposes:

4.1 Business & Service Purposes

• Respond to inquiries and RFQs
• Provide quotations and technical consultations
• Process and manage business communications
• Deliver manufacturing and engineering services

4.2 Website Optimization

• Analyze user behavior
• Improve website content and navigation
• Enhance performance and usability

4.3 Marketing & Communication

• Send updates or relevant information (only with consent)
• Follow up on business inquiries

4.4 Legal & Security Purposes

• Prevent fraud or unauthorized access
• Comply with legal obligations
• Protect our legal rights

5. Product Displays, Case Studies & Confidentiality

Dimud specializes in custom manufacturing, injection molding, and product development, and our website may showcase:

• Product images
• Mold designs
• Engineering samples
• Project case studies

Client Authorization Commitment

We take intellectual property and confidentiality extremely seriously:

• All displayed products, mold designs, and project cases are published only after obtaining prior authorization from clients, or
• The content is non-confidential, anonymized, or approved for public use

We strictly adhere to:

• NDA (Non-Disclosure Agreements)
• Client confidentiality requirements
• Intellectual property protection standards

If you believe any content should be removed or modified, please contact us immediately, and we will take prompt action.

6. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data.

We may share information only under the following conditions:

6.1 Service Providers

With trusted third parties that help us operate our website or business (e.g., hosting, analytics tools), under strict confidentiality agreements.

6.2 Legal Requirements

When required by law, regulation, or legal process.

6.3 Business Protection

To protect our rights, property, or safety, or that of our users or partners.

7. International Data Transfers

As a global manufacturing service provider, your information may be processed or stored in different countries.

We ensure that:

• Appropriate safeguards are in place
• Data transfers comply with applicable laws (e.g., GDPR where applicable)

8. Data Security

We implement industry-standard security measures, including:

• SSL encryption (HTTPS)
• Secure servers and hosting environments
• Access control and data protection protocols

However, no method of transmission over the Internet is completely secure. We encourage users to take precautions when sharing sensitive information.

9. Data Retention

We retain personal data only as long as necessary to:

• Fulfill business and contractual purposes
• Comply with legal obligations
• Resolve disputes and enforce agreements

When no longer required, data will be securely deleted or anonymized.

10. Your Privacy Rights

Depending on your location (e.g., EU, California), you may have rights including:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information below.

11. Third-Party Services and Links

Our website may include links to third-party websites or services.

We are not responsible for:

• Their privacy policies
• Their data handling practices

We encourage users to review third-party privacy policies separately.

12. Children’s Privacy

Our website and services are intended for business use and are not directed toward individuals under the age of 13 (or applicable local age limits).

We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in legal requirements
• Updates to our services
• Improvements to our practices

All updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• E-Mail: [email protected]
• Website: https://dimud.com